All orders placed are treated as a contract between us and you (the customer) and subject to the terms and conditions established on this website, including this refund policy. "Cooling Off Rule" does not apply to orders made over the internet therefore we reserve the right to cancel orders. Our Terms and Conditions supersedes any conflicting term as it applies to this policy.
Returns can be initiated within 30 days of your purchase.
Product can be new in box or like new condition with original packaging.
Proof of purchase (order number) will be required for returns or exchanges.
Buyer is responsible for return shipping.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Products used on potential COVID-19 patients, including but not limited to thermometers are not returnable.
How to Initiate a Return
To initiate a return, please send us an email to firstname.lastname@example.org or use the Contact Us form. Please include the reason for return and order number.
Return Process and Method of Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If return is approved, your refund will be processed via store credit (gift card code) within 3 business days. Please note we do not offer money back or a monetary refund.